After-sales service of the machine circulation

With over 20 years of experience in the supply and support of mining and construction machinery, Tirajeh Machine Company always provides its customers with comprehensive and reliable services. We know very well that the optimal and uninterrupted performance of machinery in mining and construction projects plays a vital role in success and productivity. For this reason, our after-sales services are always provided with the highest standards and quality to ensure that your machinery performs optimally at all stages of work.

  • The after-sales service unit of Tirajeh Machine Company has succeeded in obtaining the 2nd rank in after-sales service standards from the Quality Inspection Organization for the second consecutive year.
  • The company's central after-sales service site is located in Khorasan Razavi Province, Mashhad city, with an area of ​​approximately twenty thousand square meters.

Our services include the following:

  • Installation and commissioning of machinery

The Tirajeh Machine Repair Engineering Team, consisting of 80 of the most skilled and best engineers in the country, is ready to fully install and commission the purchased machinery and ensure its proper functioning. It is worth noting that Tirajeh Machine Company has increased the number of its field service vehicles to 10 in order to facilitate the service of you, our valued customers.

  • Periodic maintenance and services
    We have detailed plans for preventive maintenance and services to ensure your machinery is always operating in ideal conditions and its useful life is extended.
  • Fast and quality repairs
    In the event of a problem, our technical and expert team, with access to advanced equipment and original spare parts, is ready to provide immediate, high-quality repair services to reduce machine downtime.
  • Supply of original spare parts
    To ensure the efficiency and longevity of the machinery, we supply original and high-quality spare parts so that there is no worry about the quality of the replacement parts.
  • Technical training and consulting
    Our team of technical consultants helps you to get the most out of your machinery. That is why Tirajeh Machine Company, by establishing connections with other technical and vocational training centers across the country to develop training, organizes training courses for your operators and technicians to acquire the necessary technical skills.
  • andاحد CRM

Creating a customer voice unit and surveying all services and service units, and weaknesses are identified for improvement and implementation measures are taken.

  • Services Overhaul Machinery

Acceptance of machinery that requires a complete overhaul, considering the repair facilities of the engine system, power transmission, hydraulics, chassis and body, paint unit, electrical system and ventilation, is available at the after-sales service center, and according to the instructions defined in the terms and conditions, all repair measures are covered by the warranty.

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